Topics covered include: Explore the 'five Cs' of credit, as well as various advanced credit techniques; The comprehensive 'five-step' financial statement analysis model that includes the importance of cash flow, the lifeblood of all businesses; The comprehensive 'five-step' financial statement analysis model that includes the importance of cash flow, the lifeblood of all businesses, Combinations of simple and highly sophisticated cash management tools, Various collection techniques including negotiation skills for collecting cash over the phone or in person. Upon completing this course, you should be able to: Identify the five Cs of credit; Recognize the five-step financial statement analysis model; Review and apply basic and advanced cash management tools; Explore and identify effective collection techniques and management of the collection process; Identify typse of liquidity ratio for purposes of financial analysis; Recognize types of activity ratio; Identify a basic cash management technique; Identify a basic cash management technique Describe the Maslow Hierarchy of Needs; Identify the formula for calculating the quick ratio; Describe data points needed in order to calculate inventory turnover; Describe data points needed in order to calculate inventory turnover Identify the formula for determining EBITDA; Recognize which cash management techniques eliminates certain payments; Recognize which cash management techniques eliminates certain payments Identify management skills related to a top collection manager;